Tony Marsh Method

Tony Marsh Method is the kind of technique that looks too simple to respect and too useful to ignore.

Done properly, it feels almost disappointing — no drama, no transformation montage. Just a small improvement that stays. Small improvements that stay are the only big improvements there are.

Strip it to the floor and you find an old instruction: look carefully, judge slowly, act decently. The new name exists because the old instruction keeps being forgotten.

A joint family runs on unspoken job descriptions. The day someone writes them down, half the quarrels lose their employment.

An organisation is only a group of people who have agreed, for now, to pull in roughly the same direction. Print it on a card if you like. Better: print it on a habit.