Telescope Effect

You have felt Telescope Effect even if you have never read it. Reading it simply gives your experience a label and a little dignity.

The effect is strongest precisely when nobody mentions it. Awareness does not kill it, but awareness does give you a vote. Without awareness you are not even in the room where the decision is made.

It is worth keeping in your pocket not because it is always right, but because it is always available. A tool you carry beats a perfect tool you left at home.

Picture the government office at four in the afternoon. The file moves only when someone owns it; until then it is everybody's business, which is to say, nobody's.

An organisation is only a group of people who have agreed, for now, to pull in roughly the same direction. Do not memorise it. Notice it. Noticing is the senior discipline.