Saltshaker Theory

The Saltshaker theory will not change your day, but it may change what your day means. That is not nothing.

What the theory says, finally, is that people are predictable in their unpredictability. That is useful knowledge. It lets you forgive more and be surprised less.

What this concept offers is a pause — one extra beat between what happens and what you do about it. Civilisation, someone said, is measured in that beat.

Consider the wedding caterer. Fifty dishes, three hundred guests, one small kitchen. He does not motivate his crew with speeches; he sequences the work so that nobody is ever waiting on anybody.

An organisation is only a group of people who have agreed, for now, to pull in roughly the same direction. You will meet this idea again this week, wearing different clothes. Now you will recognise it.