High Performance Doctrine

High Performance Doctrine asks you to decide in advance who you will be on a bad day. That is the whole point of a doctrine.

A doctrine earns its keep on the worst day, not the best. Anyone can behave well when the sun is out and the boss is pleased. The doctrine is for the rainy Tuesday when nothing works.

Picture the government office at four in the afternoon. The file moves only when someone owns it; until then it is everybody's business, which is to say, nobody's.

An organisation is only a group of people who have agreed, for now, to pull in roughly the same direction. The name is new; the wisdom stood at bus stops long before either of us.