Feedback Sandwich

Feedback Sandwich is a small handle on a large fact. Grip it, and the fact becomes easier to carry.

The idea is simple, and like most simple ideas it is easy to nod at and hard to use. The nod is free. The use costs attention, every day, in small change.

Watch a good tailor in a busy lane. He does not measure twice out of fear; he measures twice out of respect for the cloth. Teams led with that spirit rarely need scolding.

An organisation is only a group of people who have agreed, for now, to pull in roughly the same direction. One page cannot change a life. But one recognised pattern can change a Tuesday, and lives are made of Tuesdays.